Back To FAQ

1. How is the Web Hosting service charged?
The fee of Web Hosting service is charged on an annual basis and the billing date is effective from the date of service activation.


2. Do I have to pay any setup fee?
No.


3. What are the payment methods?
Please click here to check out our payment method.


4. Can I upgrade from one Web Hosting plan to another?
Yes. You may upgrade your web hosting plans from one to another. You will only need to pay the amount difference between both packages when upgrading. The expiry date for the additional space will follow back the first registration expiry date within the year.

Any doubts or questions, please consult our sales team at info@recaa.com
 

5. Can I downgrade from one Web Hosting plan to another?
We do not provide any downgrade options before the existing subscription expire. However you can choose to upgrade or downgrade when you renew your annual subscription.


6. Can I terminate the contract at any time?
Yes you can. We advise subscribers not to terminate the contract until the end of contract duration because no refund will be made even you terminate the service before the contract ends.